Privacy Policy

1. Who we are

This website is operated by NorthSync Photo LTD, a private limited company registered in England and Wales under company number 17332421. Our registered business address is 23, Luna Road, Thornton Heath, CR7 8NZ, United Kingdom. Our email address is [email protected].

We operate under SIC code 74202 — Other specialist photography. This privacy policy explains how we handle any personal data you may submit through this website.

2. Data we collect

We may collect personal data you voluntarily provide through the photography enquiry form or contact form on this website. This may include:

• Your name
• Your email address
• Your phone number (if provided)
• Your business or organisation name (if provided)
• Project or enquiry details you choose to provide
• Any other information you include in your message or form submission

We do not use this website to collect payment information, financial data or sensitive personal data (as defined under UK GDPR). Please do not submit such information through our forms.

3. How photography enquiry data is used

Personal data submitted through our photography enquiry or contact forms is used solely to respond to your enquiry. We use the information to:

• Understand your photography requirements
• Respond to your questions
• Discuss potential photography projects
• Provide information about our services

Submitting an enquiry form does not create a contract, confirmed booking, or any photography agreement. All photography work is agreed directly and separately.

4. Lawful basis for processing

We process personal data submitted through our enquiry forms on the basis of legitimate interests — specifically, to respond to enquiries made to our business — and, where applicable, on the basis of consent provided when you submit the form.

5. Email communication

If you contact us by email, we will retain your email address and the contents of your message in order to respond to you and to maintain a record of our correspondence.

We do not send marketing emails without your consent. We do not sell or share your email address with third parties for marketing purposes.

6. Data retention

We retain enquiry data for as long as is reasonably necessary to respond to your enquiry and to maintain records of any subsequent discussions or agreements. We do not retain personal data beyond what is necessary for the purpose for which it was collected.

7. Data sharing

We do not sell, rent or share your personal data with third parties for marketing purposes. We may share data with third-party service providers who assist us in operating this website or managing communications, where such providers operate under appropriate data protection obligations.

8. Cookies

This website uses essential cookies to function correctly. See our Cookie Policy for full details.

9. Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing of your personal data
• Request portability of your personal data
• Withdraw consent (where processing is based on consent)

To exercise any of these rights, please contact us at [email protected].

10. Sensitive information — please do not submit

Please do not submit private customer data, confidential commercial documents, sensitive personal information, private access details, unreleased campaign files, payment details or sensitive image assets through any form on this website. Detailed or sensitive project information should be discussed directly.

11. Security

We take reasonable steps to protect personal data submitted through this website. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

12. Changes to this policy

We may update this privacy policy from time to time. The date at the top of this page indicates when the policy was last revised. Continued use of this website after changes are published constitutes your acceptance of the updated policy.

13. Contact